| 000 | 00950nam a2200265 a 4500 | ||
|---|---|---|---|
| 003 | MX-TeUDD | ||
| 005 | 20240506151636.0 | ||
| 008 | 050429s2003 nyua b 001 0 eng c | ||
| 020 | _a0789019450 | ||
| 020 | _a0789019442 | ||
| 040 |
_aMX-TeUDD _bspa _cMX-TeUDD |
||
| 050 | 0 | 4 |
_aHF5415.5 _b.C8 2003 |
| 245 | 0 | 0 |
_aCustomer relationship management in electronic markets / _ceditores, Gopalkrishnan R. Iyer, David Bejou. |
| 260 |
_aBinghamton ; New York : _bBest Business Books, _c2003 |
||
| 300 |
_axiv, 113 p. : _bil. ; _c21 cm. |
||
| 504 | _aIncluye referencias bibliográficas e índice. | ||
| 650 | 4 |
_aRelaciones con los clientes-innovaciones tecnológicas _998871 |
|
| 650 | 4 |
_aElectronic commerce _956189 |
|
| 650 | 4 |
_aRelaciones con los clientes-administración _921043 |
|
| 700 | 1 |
_aBejou, David, _eed. _998872 |
|
| 700 | 1 |
_aIyer, Gopalkrishnan R., _eed. _998873 |
|
| 905 | _aAcervo | ||
| 906 |
_aJuanita _b20050429 |
||
| 942 |
_cBK01 _2lcc |
||
| 999 |
_c267948 _d267948 |
||
| 907 |
_c1157 _dArturo Martínez Simental |
||