TY  - BOOK
AU  - Boxwell,Jr,Robert J.
TI  - Benchmarking for competitive advantage
SN  - 0070068992 (recycled, alk. paper)
AV  - HD62.15 .B6 1994
PY  - 1994///
CY  - New York
PB  - McGraw-Hill
KW  - Rendimiento
KW  - Benchmarking (Administración)
KW  - Benchmarking (Management)
KW  - Competencia
KW  - Competition
KW  - Efectividad organizacional
KW  - Organizational effectiveness
KW  - Performance
N1  - "A brief history of strategic planning and the evolution of Benchmarking -- What is Benchmarking? FIRE!!! Why Benchmark -- Three common criticisms of Benchmarking -- Planning your Benchmarking study -- Executing your study - Data collection and analysis -- Implementing improvements -- Strategy assessment using Benchmarking -- Benchmarking and the Malcolm Baldrige National Quality Award -- Using Benchmarking in your organization -- Benchmarking's future."
ER  -